Privacy Policy
How we handle personal data
KGY Creations PTE. LTD. (“we”, “us” or “our”) handles personal data collected through this website and our enquiry process in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”) and other applicable laws.
1. Information We Collect
We may collect your name, email address, company or brand name, enquiry details and any information you voluntarily provide through our contact form or by email. Our hosting provider may also process technical information such as IP address, browser information and access time for security and operation of the website.
2. How We Use Your Information
- To respond to enquiries and communicate with you
- To prepare proposals, quotations, meetings and pre-contract discussions
- To provide services, keep business records and improve service quality
- To prevent misuse, maintain security and comply with legal obligations
3. Service Providers and Disclosure
We may allow hosting, form-processing, IT and other service providers to process personal data where necessary for our operations. We do not sell personal data. We may disclose information where required by law, necessary to protect legal rights, or with your consent.
4. Overseas Processing
We or our service providers may process personal data on servers or at locations outside Singapore. We take reasonable steps to ensure appropriate safeguards are applied in accordance with applicable law.
5. Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, business record management, legal compliance and dispute handling, after which it will be securely deleted or anonymised.
6. Security
We use reasonable technical and organisational measures to reduce the risk of unauthorised access, loss, misuse or alteration. No internet transmission or storage method can be guaranteed to be completely secure.
7. Access, Correction and Withdrawal of Consent
You may request access to or correction of personal data we hold, withdraw consent where applicable, or ask questions about this policy by contacting us. We will respond in accordance with applicable law. Withdrawal of consent may affect our ability to continue certain services or communications.
8. Cookies and External Services
We do not currently use advertising cookies or our own analytics tools. Hosting, form processing and font-delivery services may process technical information required to operate the website. If analytics or advertising tools are introduced, this policy will be updated and notice or consent will be obtained where required.
9. Changes to This Policy
We may update this policy to reflect changes in law, our services or our data practices. The latest version will be published on this page.
10. Contact
KGY Creations PTE. LTD.
UEN: 202418915K
Data Protection Contact: hello@kgycreations.com
